Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Poskytujeme uživatelskou podporu k projektům Evangelický zpěvník, Zpěvník pro scholy a Regenschori.
Technické problémy
Nahlásit problém se Zpěvníkem
Zpěvník nefunguje, jak má?
Povinná pole jsou označena hvězdičkou.*
{"xsrfToken":"d1bfa534cf81c76b1a5666b2df8bd5a0d1c8774c_lout","branding":{"id":"1","key":"pi","name":"Uživatelská podpora Zpěvníků","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#3776cc","headerLinkHoverBGColor":"#3776cc","headerBadgeColor":"#3776cc"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/de7bf5f8-cba6-47f7-8864-4e038d9bf05c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZGE2ZTEzZC0yMzVlLTQxYTktYTdmMi1hNzM3ZjllNmZlNDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRlN2JmNWY4LWNiYTYtNDdmNy04ODY0LTRlMDM4ZDliZjA1YyI6WyJyZWFkIl19LCJleHAiOjE3NjU5NjEzNzgsIm5iZiI6MTc2NTk2MDc3OH0.R6GX3aIYsFjAU8EsOFo_Ady0JD7vv_xguAu1rDmppBY&client=7da6e13d-235e-41a9-a7f2-a737f9e6fe48&mode=fit","logoId":"de7bf5f8-cba6-47f7-8864-4e038d9bf05c","isLogoAvailable":true,"helpCenterTitle":"Podpora Glow Space","sharedPortalName":"Podpora Glow Space","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"cs-CZ":{"helpCenterTitle":"Podpora Glow Space","sharedPortalName":"Podpora Glow Space","localeDisplayName":"čeština (Česko)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"cs-CZ","userLanguageTag":"cs-CZ","portalThemeColor":"#d83027","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/16d3251d-be1a-44a0-9446-bdea6d9379f4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZGE2ZTEzZC0yMzVlLTQxYTktYTdmMi1hNzM3ZjllNmZlNDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE2ZDMyNTFkLWJlMWEtNDRhMC05NDQ2LWJkZWE2ZDkzNzlmNCI6WyJyZWFkIl19LCJleHAiOjE3NjU5NjEzNzgsIm5iZiI6MTc2NTk2MDc3OH0.kr2EzIzBho1GlrSLcoCOOEQdyYxZwWnPrAr0J7J_iK8&client=7da6e13d-235e-41a9-a7f2-a737f9e6fe48&height=300&mode=fit","bannerMediaApiFileId":"16d3251d-be1a-44a0-9446-bdea6d9379f4","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"pi","projectId":10006,"serviceDeskId":1,"name":"Uživatelská podpora Zpěvníků","description":"<p>Poskytujeme uživatelskou podporu k projektům Evangelický zpěvník, Zpěvník pro scholy a Regenschori.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"21","name":"Nahlásit chybu u autora","descriptionHtml":"","callToAction":"Nahlásit chybu u autora","introHtml":"<p>Narazili jste u nás na nějaký problém s autorem či jeho písněmi?</p>","icon":10518,"iconUrl":"https://glowspace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[1],"key":""},{"id":"19","name":"Nahlásit chybu u písně","descriptionHtml":"","callToAction":"Nahlásit chybu u písně","introHtml":"<p>Máme chybu v názvu či zápisu písně nebo máte podezření na porušení autorského práva?</p>","icon":10521,"iconUrl":"https://glowspace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[1],"key":""},{"id":"20","name":"Nahlásit problém se Zpěvníkem","descriptionHtml":"","callToAction":"Nahlásit problém se Zpěvníkem","introHtml":"<p>Zpěvník nefunguje, jak má?</p>","icon":10512,"iconUrl":"https://glowspace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[6],"key":""},{"id":"23","name":"Navrhnout nový obsah","descriptionHtml":"","callToAction":"Navrhnout nový obsah","introHtml":"<p>Chybí vám v naší hudební databázi nějaká píseň?</p>","icon":10511,"iconUrl":"https://glowspace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[1],"key":""},{"id":"18","name":"Obecný dotaz","descriptionHtml":"","callToAction":"Obecný dotaz","introHtml":"","icon":10549,"iconUrl":"https://glowspace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[7,1,6],"key":""},{"id":"24","name":"Přidat se do týmu","descriptionHtml":"<p>Ahoj! Chceš se přidat do týmu ProScholy.cz? Vyplň prosím formulář níže.</p>","callToAction":"Přidat se do týmu","introHtml":"","icon":10517,"iconUrl":"https://glowspace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[7],"key":""},{"id":"17","name":"Dotaz k vedení scholy","descriptionHtml":"","callToAction":"Dotaz k vedení scholy","introHtml":"","icon":10550,"iconUrl":"https://glowspace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"10","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://glowspace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"Písně a autoři"},{"id":6,"name":"Technické problémy"},{"id":7,"name":"Ostatní"}],"orderMapping":{"6":[20,18,12],"1":[23,19,21,18],"7":[24,18],"5":[12],"4":[12]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f2d705f4-2fba-3b3e-ae53-34f28eb6f9dc","appLinkName":"System Confluence","appLinkUrl":"https://glowspace.atlassian.net/wiki","spaceKey":"RED","spaceName":"ProScholy.cz","spaceUrl":"https://glowspace.atlassian.net/wiki/spaces/RED","isServer":false},"labels":[],"projectKey":"SPT","serviceDeskId":1,"kbLinkDomainURLs":["https://glowspace.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SPT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"čeština (Česko)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZGE2ZTEzZC0yMzVlLTQxYTktYTdmMi1hNzM3ZjllNmZlNDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjU5NjE5NzcsIm5iZiI6MTc2NTk2MDc3NywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.vH-1lI7K4Shiuumo_WagWhmhka12QzCURblOnYUaXUg","targetCollection":"upload-project-10006","endpointUrl":"https://api.media.atlassian.com","clientId":"7da6e13d-235e-41a9-a7f2-a737f9e6fe48","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":20,"projectId":10006,"issueType":{"id":"10014","name":"Požadavek podpory"},"form":{"name":"Nahlásit problém se Zpěvníkem","descriptionHtml":"","callToAction":"Nahlásit problém se Zpěvníkem","intro":"<p>Zpěvník nefunguje, jak má?</p>","instructions":"","icon":10512,"iconUrl":"https://glowspace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Zaslat potvrzení na e-mail","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Co se stalo?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Podrobnosti","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:url","fieldId":"customfield_10056","fieldConfigId":"10170","label":"URL","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/20","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/20","calendarParams":{"firstDay":1,"date":"2025-12-17T09:39:38+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f2d705f4-2fba-3b3e-ae53-34f28eb6f9dc","appLinkName":"System Confluence","appLinkUrl":"https://glowspace.atlassian.net/wiki","spaceKey":"RED","spaceName":"ProScholy.cz","spaceUrl":"https://glowspace.atlassian.net/wiki/spaces/RED","isServer":false},"labels":[],"projectKey":"SPT","serviceDeskId":1,"kbLinkDomainURLs":["https://glowspace.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZGE2ZTEzZC0yMzVlLTQxYTktYTdmMi1hNzM3ZjllNmZlNDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjU5NjE5NzgsIm5iZiI6MTc2NTk2MDc3OCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.az0hejfwGwdYhhwvGFB3_rrbVVbC2DGHiKa-lLC_7-A","targetCollection":"upload-project-10006","endpointUrl":"https://api.media.atlassian.com","clientId":"7da6e13d-235e-41a9-a7f2-a737f9e6fe48","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}